/* ============================================================
   Chat de RendApps — Jester, el asistente del sitio.
   Todo va con el prefijo `rchat-` para no chocar con la hoja
   principal. Usa los colores y tipografías de :root (styles.css)
   y trae respaldo por si alguna vez se carga en otra página.
   ============================================================ */

.rchat {
  --rchat-azul: var(--azul, #2563EB);
  --rchat-azul-oscuro: var(--azul-oscuro, #1E3A8A);
  --rchat-azul-claro: var(--azul-claro, #EFF6FF);
  --rchat-azul-borde: var(--azul-borde, #BFDBFE);
  --rchat-tinta: var(--tinta, #111827);
  --rchat-texto: var(--texto, #4B5563);
  --rchat-suave: var(--texto-suave, #6B7280);
  --rchat-borde: var(--borde, #E5E7EB);
  --rchat-fondo: var(--fondo-alt, #F8FAFC);
  --rchat-naranja: var(--naranja, #F97316);

  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 9990;
  font-family: var(--fuente-texto, "Inter", "Segoe UI", sans-serif);
  font-size: 15px;
  line-height: 1.5;
  color: var(--rchat-tinta);
}

.rchat *, .rchat *::before, .rchat *::after { box-sizing: border-box; }

/* ── El botón redondo ─────────────────────────────────────── */
.rchat-lanzador {
  position: relative;
  width: 60px;
  height: 60px;
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  color: #fff;
  background: #fff;
  border: 1px solid var(--rchat-borde);
  box-shadow: 0 14px 30px -10px rgba(30, 58, 138, 0.55), 0 2px 6px rgba(17, 24, 39, 0.12);
  display: grid;
  place-items: center;
  transition: transform 0.18s ease, box-shadow 0.18s ease, background 0.2s ease;
}
.rchat.rchat-abierto .rchat-lanzador { background: linear-gradient(135deg, #3B82F6, var(--rchat-azul-oscuro)); border-color: transparent; }
.rchat-lanzador:hover { transform: translateY(-2px); box-shadow: 0 18px 34px -10px rgba(30, 58, 138, 0.6), 0 2px 6px rgba(17, 24, 39, 0.12); }
.rchat-lanzador:focus-visible { outline: 3px solid var(--rchat-naranja); outline-offset: 3px; }
.rchat-lanzador svg, .rchat-lanzador img { transition: transform 0.2s ease, opacity 0.2s ease; }
.rchat-lanzador svg { width: 27px; height: 27px; }
.rchat-lanzador img { width: 40px; height: 40px; object-fit: contain; }
.rchat-lanzador .rchat-ico-cerrar { position: absolute; opacity: 0; transform: rotate(-90deg) scale(0.6); }
.rchat.rchat-abierto .rchat-lanzador .rchat-ico-chat { opacity: 0; transform: rotate(90deg) scale(0.6); }
.rchat.rchat-abierto .rchat-lanzador .rchat-ico-cerrar { opacity: 1; transform: none; }

/* Un punto naranja cuando el bot contestó con el chat cerrado. */
.rchat-punto {
  position: absolute;
  top: 3px;
  right: 3px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--rchat-naranja);
  border: 2px solid #fff;
  display: none;
}
.rchat.rchat-sin-leer .rchat-punto { display: block; }

/* ── La invitación que aparece una vez ────────────────────── */
.rchat-burbuja {
  position: absolute;
  right: 0;
  bottom: 74px;
  width: max-content;
  max-width: 250px;
  padding: 12px 34px 12px 14px;
  background: #fff;
  border: 1px solid var(--rchat-borde);
  border-radius: 14px 14px 4px 14px;
  box-shadow: 0 14px 34px -16px rgba(17, 24, 39, 0.28);
  font-size: 14px;
  color: var(--rchat-tinta);
  cursor: pointer;
  animation: rchat-entra 0.3s ease both;
}
.rchat-burbuja[hidden] { display: none; }
.rchat-burbuja button {
  position: absolute;
  top: 6px;
  right: 6px;
  width: 22px;
  height: 22px;
  border: 0;
  background: none;
  color: var(--rchat-suave);
  font-size: 17px;
  line-height: 1;
  cursor: pointer;
  border-radius: 6px;
}
.rchat-burbuja button:hover { background: var(--rchat-fondo); color: var(--rchat-tinta); }

/* ── El panel ─────────────────────────────────────────────── */
.rchat-panel {
  position: absolute;
  right: 0;
  bottom: 76px;
  width: 384px;
  height: min(620px, calc(100vh - 116px));
  display: flex;
  flex-direction: column;
  background: #fff;
  border: 1px solid var(--rchat-borde);
  border-radius: 18px;
  overflow: hidden;
  box-shadow: 0 30px 60px -24px rgba(17, 24, 39, 0.35), 0 2px 8px rgba(17, 24, 39, 0.08);
  animation: rchat-entra 0.22s ease both;
}
.rchat-panel[hidden] { display: none; }

@keyframes rchat-entra {
  from { opacity: 0; transform: translateY(10px) scale(0.98); }
  to { opacity: 1; transform: none; }
}

.rchat-cabecera {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 14px 12px 14px 16px;
  color: #fff;
  background: linear-gradient(135deg, var(--rchat-azul), var(--rchat-azul-oscuro));
}
.rchat-avatar {
  flex: none;
  width: 38px;
  height: 38px;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 2px 6px rgba(17, 24, 39, 0.18);
  display: grid;
  place-items: center;
}
.rchat-avatar img { width: 30px; height: 30px; object-fit: contain; }
.rchat-titulo { flex: 1; min-width: 0; }
.rchat-titulo strong {
  display: block;
  font-family: var(--fuente-display, "Space Grotesk", "Segoe UI", sans-serif);
  font-size: 16px;
  font-weight: 600;
  letter-spacing: -0.01em;
}
.rchat-titulo span {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12.5px;
  opacity: 0.85;
}
.rchat-titulo span::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #4ADE80;
}
.rchat-icono {
  flex: none;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 9px;
  background: transparent;
  color: #fff;
  cursor: pointer;
  display: grid;
  place-items: center;
  opacity: 0.85;
}
.rchat-icono:hover { background: rgba(255, 255, 255, 0.14); opacity: 1; }
.rchat-icono:focus-visible { outline: 2px solid #fff; outline-offset: -2px; }
.rchat-icono svg { width: 18px; height: 18px; }

/* ── Los mensajes ─────────────────────────────────────────── */
.rchat-mensajes {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 16px 14px 8px;
  background: var(--rchat-fondo);
  display: flex;
  flex-direction: column;
  gap: 10px;
  overscroll-behavior: contain;
}

.rchat-msj {
  max-width: 86%;
  padding: 10px 13px;
  border-radius: 16px;
  font-size: 14.5px;
  line-height: 1.5;
  white-space: normal;
  overflow-wrap: anywhere;
  animation: rchat-msj 0.2s ease both;
}
@keyframes rchat-msj {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: none; }
}
.rchat-msj-bot {
  align-self: flex-start;
  background: #fff;
  border: 1px solid var(--rchat-borde);
  border-bottom-left-radius: 5px;
  color: var(--rchat-tinta);
}
.rchat-msj-yo {
  align-self: flex-end;
  background: var(--rchat-azul);
  color: #fff;
  border-bottom-right-radius: 5px;
}
.rchat-msj a { color: var(--rchat-azul); text-decoration: underline; text-underline-offset: 2px; }
.rchat-msj-yo a { color: #fff; }

/* El aviso de que sus datos quedaron registrados. */
.rchat-registro {
  align-self: center;
  display: flex;
  align-items: center;
  gap: 7px;
  padding: 6px 12px;
  border-radius: 999px;
  background: #ECFDF5;
  border: 1px solid #A7F3D0;
  color: #047857;
  font-size: 12.5px;
  font-weight: 600;
}
.rchat-registro svg { width: 15px; height: 15px; }

/* Los tres puntos mientras responde. */
.rchat-escribiendo {
  align-self: flex-start;
  display: flex;
  gap: 5px;
  padding: 14px 15px;
  background: #fff;
  border: 1px solid var(--rchat-borde);
  border-radius: 16px;
  border-bottom-left-radius: 5px;
}
.rchat-escribiendo i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #94A3B8;
  animation: rchat-punto 1.1s infinite ease-in-out;
}
.rchat-escribiendo i:nth-child(2) { animation-delay: 0.15s; }
.rchat-escribiendo i:nth-child(3) { animation-delay: 0.3s; }
@keyframes rchat-punto {
  0%, 70%, 100% { transform: translateY(0); opacity: 0.45; }
  35% { transform: translateY(-5px); opacity: 1; }
}

/* ── Las sugerencias y el botón de reintentar ─────────────── */
.rchat-sugerencias {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  padding: 4px 0 2px;
}
.rchat-chip {
  border: 1px solid var(--rchat-azul-borde);
  background: #fff;
  color: var(--rchat-azul);
  font: inherit;
  font-size: 13.5px;
  font-weight: 500;
  padding: 7px 12px;
  border-radius: 999px;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease;
}
.rchat-chip:hover { background: var(--rchat-azul-claro); border-color: var(--rchat-azul); }
.rchat-chip:focus-visible { outline: 2px solid var(--rchat-azul); outline-offset: 2px; }
.rchat-chip:disabled { opacity: 0.5; cursor: default; }

/* ── Escribir ─────────────────────────────────────────────── */
.rchat-form {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 10px 12px 6px;
  border-top: 1px solid var(--rchat-borde);
  background: #fff;
}
.rchat-form textarea {
  flex: 1;
  min-width: 0;
  resize: none;
  max-height: 120px;
  padding: 10px 12px;
  border: 1px solid var(--rchat-borde);
  border-radius: 12px;
  font: inherit;
  font-size: 15px;
  line-height: 1.4;
  color: var(--rchat-tinta);
  background: #fff;
  outline: none;
  overflow-y: hidden;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}
.rchat-form textarea:focus { border-color: var(--rchat-azul); box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15); }
.rchat-form textarea::placeholder { color: #9CA3AF; }
.rchat-enviar {
  flex: none;
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: 12px;
  background: var(--rchat-azul);
  color: #fff;
  cursor: pointer;
  display: grid;
  place-items: center;
  transition: background 0.15s ease, opacity 0.15s ease;
}
.rchat-enviar:hover { background: var(--rchat-azul-oscuro); }
.rchat-enviar:disabled { opacity: 0.45; cursor: default; }
.rchat-enviar:focus-visible { outline: 2px solid var(--rchat-naranja); outline-offset: 2px; }
.rchat-enviar svg { width: 19px; height: 19px; }

.rchat-contador {
  padding: 0 14px;
  font-size: 11.5px;
  color: var(--rchat-suave);
  text-align: right;
}
.rchat-contador[hidden] { display: none; }

.rchat-legal {
  margin: 0;
  padding: 2px 14px 10px;
  font-size: 11.5px;
  line-height: 1.4;
  color: var(--rchat-suave);
  background: #fff;
}

/* La conversación llegó a su largo máximo. */
.rchat-fin {
  padding: 12px;
  border-top: 1px solid var(--rchat-borde);
  background: #fff;
  text-align: center;
}
.rchat-fin[hidden] { display: none; }
.rchat-fin .rchat-chip { background: var(--rchat-azul); color: #fff; border-color: var(--rchat-azul); }

.rchat-oculto {
  position: absolute !important;
  width: 1px; height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
}

/* ── Teléfono: el panel ocupa la pantalla ─────────────────── */
@media (max-width: 520px) {
  .rchat { right: 14px; bottom: 14px; }
  .rchat-panel {
    position: fixed;
    inset: 0;
    width: auto;
    height: auto;
    border-radius: 0;
    border: 0;
    padding-bottom: env(safe-area-inset-bottom, 0);
  }
  .rchat.rchat-abierto .rchat-lanzador { display: none; }
  .rchat-burbuja { display: none; }
  .rchat-form textarea { font-size: 16px; } /* iOS no hace zoom con 16px */
}
html.rchat-bloqueo, html.rchat-bloqueo body { overflow: hidden; }

@media (prefers-reduced-motion: reduce) {
  .rchat-panel, .rchat-burbuja, .rchat-msj { animation: none; }
  .rchat-escribiendo i { animation-duration: 2.4s; }
  .rchat-lanzador, .rchat-lanzador svg, .rchat-lanzador img { transition: none; }
}

@media print { .rchat { display: none; } }